At Mr.Bosswear, customer satisfaction and product quality are our top priorities. Every product is carefully inspected and packed before dispatch. However, in rare cases where issues may arise, our Refund & Exchange Policy is as follows:
📌 ️⃣ Prepaid-Only Orders
-All orders placed on www.mrbosswear.in are prepaid-only.
-No Cash on Delivery (COD) option is available.
📌 ️⃣ No Return, No Refund Policy
-We follow a strict No Return, No Refund policy once an order is successfully placed and shipped.
-Refunds are not applicable for customer-driven reasons like:
-Change of mind
-Size not fitting (size chart is provided for accurate selection)
-Disliking the product after delivery
-Delay due to courier partners
📌 ️⃣ Exchange Eligibility
-Exchange is only applicable in case:
-The product is defective
-The product received is incorrect (different from the order placed)
📌 ️⃣ Exchange Process
-To initiate an exchange request, customers must contact us within 24 hours of receiving the order.
-Send a mail at 📧 mrbosswear@gmail.com
-Your Order ID
-Clear images of the product issue
-Unboxing video proof is mandatory for verification
Once verified by our team, we will arrange an exchange or issue a store credit as per company discretion.
📌 ️⃣ Refunds (If Applicable)
-Refunds are applicable only in cases where the product is out of stock or unavailable for exchange.
-Approved refunds will be processed to the original payment method within 7-10 working days.
📌 ️⃣ No Exchange/Refund Will Be Provided If:
-The issue is reported after 24 hours of delivery
-No unboxing video proof is provided
-The product has been worn, washed, or altered
-Minor color differences due to photography or lighting
📌 ️⃣ Cancellation Policy
Orders once placed cannot be cancelled as we process them swiftly to ensure quick deliveries.
📌 ️⃣ Contact For Support
For any queries, write to us at:
📧mrbosswear@gmail.com